Suchergebnisse

Public Administration desks are in any country the most active point of transactions between the state governments and the citizens. This fact emphasises the importance of services offered by Public Administrations and in the modern technological era, it is essential for Information Technology to provide solutions for transforming these traditionally offered services into electronic transactions that could be initiated over

This paper describes a methodology for the systematic exploitation of the emerging web 2.0 social media by government organizations in the processes of public policies formulation, aiming to enhance e-participation, in combination with established simulation modeling techniques and tools. It is based on the concept of 'Policy Gadget' (Padget), which is a micro web application combining a policy message with underlying group knowledge in social media (in the form of content and user activities) and interacting with citizens in popular web 2.0 locations in order to get and convey their input to policy makers. Such 'Padgets' are created by a central platform-toolset and then deployed in many different Web 2.0 media. Citizens input from them will be used in various simulation modeling techniques and tools (such as the 'Systems Dynamics'), which are going to simulate different policy options and estimate their outcomes and effectiveness. A use case scenario of the proposed methodology is presented, which outlines how it can be used in 'real life' public policy design problems. © 2010 Springer-Verlag Berlin Heidelberg.

Interoperability is the key factor which will drive e-Business to the next level by offering fully automated transactions among Enterprise Applications, such as Enterprise Resource Planning or Supply Chain Management systems. Nowadays, research seems to have dealt with the problem of interoperability in various business domains, however the issue of interoperability in heterogeneous business domains — Enterprises, Governmental and Banking

Pan-European policies envisioning a single European market and reduction of administrative burden call for effective, interoperable implementation and transformation of cross-border business-to-government services. Despite the existence of dedicated tools and methodologies that enable modelling and execution of cross-organizational business processes, a service-driven approach, that implies associating legal and business rules on the workflow, binding reusable documents with specific information exchanges among the stakeholders and extracting all-inclusive executable flows, remains to be adopted. In this context, the present paper outlines cross-dimensional patterns for modelling and transforming pan-European Business to Government Services interconnecting processes, data and rules under a common, cross-country prism. Such model-driven patterns foster interoperability on a conceptual and platform-independent basis. Discussion on the results is targeting best practices that can be drawn at research level and is pointing out the key difficulties that have to be tackled due to lack of enterprises' and public organizations' readiness in various countries. © Springer-Verlag 2009.

Two of the most active research fields in information technology nowadays are Internet Services Portals used by governmental organizations and Interoperability Patterns for achieving the seamless cooperation of heterogeneous existing systems. When referring to e-Government applications in Local Administrations, the above mentioned research fields have to be tackled, as the resulting systems need to be functional, easy to implement and maintain, capable of interconnecting with back-office systems and citizen and employee friendly. This paper shows that the conceptualization, design, implementation and maintenance of Municipality Service Portals can be standardized, following a specific methodology. Piloted in a Greek Municipality with almost 50,000 citizens and 3,000 businesses, the methodology comprises of (a) rapid process modeling with the use of BPMN-aware modeling tools, (b) CCTS-based data modeling (c) stepby-step adaptation of Content Management, Citizen Relationship and Workflow Systems, (d) SoA-enabled interconnections with back-office applications and (e) overall guidance based on Service Composition taxonomies. © Springer-Verlag Berlin Heidelberg 2007.

The need for centralized e-Government strategies and policies is a fertile ground for the development of e-Government Interoperability Frameworks (eGIFs). Integrated Information Systems and one-stop public services to citizens and businesses are heavily dependent on the resolution of the ever-expanding interoperability challenge and the satisfaction of public services' stakeholders. This can only be realistically addressed if the scope of eGIFs is widened, to include service composition and discovery, security standards, certification of public sites, as well as unified data models for achieving a common understanding of semantics at a syntax-independent level. The Greek eGIF presents a transition from paper-based specifications to a robust system that acts as a repository of systems, services, data schemas, certification tools and training material. This paper presents the objectives, the overall methodology and the architecture of the Greek eGIF, that meets today's demands for modelling, storing, managing and updating a vast number of eGovernmenl-related information. © 2008 IEEE.