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International Journal of Advanced Computer Science and Applications(IJACSA), 4(12), 2013 ; The aim of this paper is to uncover the reasons behind what so-called total failure in e-government project in Jordan. Reviewing the published papers in this context revealed that both citizens and employees do not understand the current status of this program. The majority of these papers measure the quality of e-services presented by e-government. However, according to the minister of Communication and Information Technologies (MOCIT), only three e-services are provided by this program up to writing this paper. Moreover, he decided to freeze the current working on e-government programme. These facts drove the authors to conduct this research. General review of the existing literature concerning e-government implementation in Jordan was applied, then a qualitative research was utilised to uncover the reasons behind the failure of the e-government program in Jordan. The collected data then was analysed using Strauss and Corbin's method of grounded theory. This paper illustrates that Jordanian government need to exert strenuous efforts to move from the first stage of e-government implementation into an interactive one after fourteen years of launching the program, considering that only three e-services are presented up to October 2013. Reasons behind the failure of e-government in Jordan have also been identified. ; http://thesai.org/Downloads/Volume4No12/Paper_23-The_Failure_of_E-government_in_Jordan_to_Fulfill_Potential.pdf

This paper presents a study which examines several e-government success factors in Jordan. Due to the pace of globalization and rapid global growth of technology and the Internet information, many governments around the world have turned their services from traditional services into e-government services. Were the citizens, business organizations and other stakeholders are served via the internet. Jordan is one of the rare countries in the Middle East with a history of commitment to good governance and ICT-related initiatives. In recent years, Jordan's efforts to provide e-government services to the public have been recognized. But still Jordan faces the problem of low usage levels of these electronic services, plus several scholars addressed that several studies were conducted from citizen perspective but few for businesses perspective. For a better understanding of e-government and its influence on the society as all and on the business society in particular the researchers carried out this study to identify the success factors which affect e-government adoption in Jordan, also to investigate the factors that determine business organization satisfaction towards e-government in Jordan. In this paper the researcher will discuss four factors that affect the success of e-government services from businesses perspective in Jordan as followed: e-service quality, perceived usefulness, trust, personalization.