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Adoptive parents face role conflicts and problems that are different from those faced by biological parents. It is important that adoptive parents acknowledge these differences. Those who do acknowledge these differences are more receptive to opening the sealed record.

The use of marketing strategies can enhance the delivery of social services. This article shows how agencies can adapt marketing techniques and use them to pinpoint potential markets, improve public image, evaluate external opportunities, and maximize internal strengths.

As the programs of family agencies in the past have been shaped by their sources of funding, agencies today are confronted by problems because of lack of money. This analysis of the process of change suggests how administrators may guide agencies in transition.

Collaboration between family counselors and credit counselors provides an expanded, integrated service when both programs are offered by a family service agency. The combined professional expertise of the two disciplines can facilitate client evaluations and offer a more comprehensive service and treatment process.