22 Ergebnisse
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Broad use of patient experience surveys and more rigorous evaluation study designs has increased some over time but is still lacking.
SWP
In: RGSD 133
We compared quality leaders' perceptions of using patient experience surveys for quality improvement before and during COVID-19, which highlight the need to re-engage in efforts to improve pediatric care experiences.
SWP
We randomized patients from an urban safety net provider to complete the CAHPS Clinician and Group survey or "EZ" survey created using plain language principles. We compared response rates, missingness, correlations, and reliability of scores.
SWP
We conducted a provider survey in large, urban Federally Qualified Health Center and examined associations of provider burnout with their perspectives on quality improvement, patient experience measurement, clinic culture, and job satisfaction.
SWP
We examined who provides spiritual care to African American hospice patients and caregivers. We conducted a pilot study with a community hospice in the South and interviewed caregivers, clergy and chaplains.
SWP
Healthcare provided by a bilingual provider or with the assistance of an interpreter improves care quality; however, their associations with patient experience are unknown.
SWP
We conducted a systematic review of factors associated with CG-CAHPS scores including 52 peer-reviewed articles using CG-CAHPS data. We reviewed the evidence and identified interventions supporting patient-centered care.
SWP
The widespread use of CG-CAHPS data implies the survey's value in measuring and improving care quality.
SWP
Limited evidence supported that rural nursing homes (NHs), compared to urban NHs, provided sparse mental health support and limited access to hospice care after controlling for facility and resident characteristics.
SWP
Patients who reported denials of needed care gave low ratings to their care, and especially their plan, regardless of whether they appealed the denial.
SWP
We found a significant improvement in provider communication and overall provider rating among English-preferring patients of providers, who had one-on-one provider counseling by trained peers, but no evidence of an effect for Spanish-preferring patients.
SWP
Child HCAHPS narrative comment data provide significant additional information about what is important to parents and guardians during inpatient pediatric care beyond closed-ended composites.
SWP
Characterize pre-COVID-19 (2008-2019) trends in hospital consumer assessment of healthcare providers and systems (HCAHPS) scores.
SWP
