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PurposeThe purpose of this paper is to conceptualize how information technology (IT) enables supply chain (SC) network capabilities, which is to capitalize on SC's existing set of resources and, at the same time, manage new combinations of SC resources to meet future market needs. The paper also develops SCM framework associated with IT-enabled SC network capabilities.Design/methodology/approachThrough a case study of a leading Taiwanese petrochemical corporation, qualitative data were gathered on the IT-related SC management practices, in terms of network resource mobilizing and adaptive co-management arrangements to enable SC network capability. This research is based primarily on the interviews of the case company, supplemented by archived documents, published books, and in-depth observations.FindingsBased on the evidence from the case, this study inductively develops a model that includes the operating processes with IT-enabled activities to achieve ambidextrous SC network capability, and the relevant framework functions in network resources and co-management activities include information co-governance, information interoperability, community engagement strategy, cyber-physical dexterity, and control enactment, which lead the SC alliances improvements for dynamic environmental changes.Practical implicationsPractitioners may derive strategies and tactics from the current findings to help them implement innovative information technologies and setup SC framework, during SC network capability development, to achieve SC's sustainable competence in a dynamic market.Originality/valueResearchers and practitioners may obtain a more complete view of IT-enabled SC network capability development. The proposed model reveals that developing IT-enabled SC network capabilities is a dynamic process whereby an organization's major SC managerial activities are divided into specific network resource mobilizing and adaptive co-management arrangements.

PurposeThe purpose of this paper is to identify the antecedent factors that foster and sustain the development of relational norms from a social exchange process perspective and articulates the mediating effect of relational norms on the relationship between inter-partner learning (IL) and IT co-sourcing performance.Design/methodology/approachA total of 197 usable questionnaires were returned from 1,000 Taiwan enterprises. Results from a partial least squares method supported the hypothesis that relational norms serve as dependent variable (to IL) and independent (mediating) variable (to IT co-sourcing performance).FindingsThe empirical results show that IL positively effects partnership identity and collaboration, while both significantly mediate the effects of IL on IT co-sourcing performance.Research limitations/implicationsThe research implications confirm that the relational norms which IT co-sourcing parties must include both attitudes and behavior simultaneously, and that IT co-sourcing will not produce good performance without both parties developing shared attitudes and collaborative behavior.Practical implicationsRelational norms can play a critical mediation role to help ensure that both parties reach their common goals successfully and prevent the risk of their effort to cooperate together falling apart. Therefore, project managers have to take account of the importance of relational norms on inter-organizational cooperation or strategic alliances.Originality/valueThis study creates opportunities for further cross-disciplinary studies of inter-firm co-sourcing project especially with regard to relational norms and knowledge sharing.

Purpose
– The purpose of this paper is to examine the ways in which central government in resource-constrained environments collaborates with local government to utilize the available resources at hand to set up 300 Digital Opportunity Centers (DOCs) in 168 remote areas in Taiwan through co-management to bricolage new resources and new capabilities, gradually bridging the urban-rural digital divide to co-create values for local development.


Design/methodology/approach
– This study adopted an in-depth case study. The authors selected Taiwan's DOC, the largest public information service infrastructure project in Taiwan, to explore issues related to bricolage-based resource co-management.


Findings
– From the integrating relevant literature, the generic process of bricolage-based resource co-management can be inferred to consist of four major steps. Applying this body of knowledge as a theoretical lens to analyze the case of Taiwan's DOC, a process model of bricolage-based resource co-management is inductively derived to address the research questions.


Research limitations/implications
– A common criticism of this methodology is its lack of generalizability since a case study cannot prove itself in a statistical sense.


Practical implications
– This study is significant in that it provides a comprehensive and empirically supported framework. The authors hope that practitioners who face resource constraints when conducting large-scale IT projects can use the process model developed in this study as a detailed roadmap to identify the most appropriate actions and steps to undertake.


Originality/value
– This study provides an empirically grounded framework that contributes toward addressing the lack of empirical studies in bricolage-based, resource co-management research.