Instructions included: An open letter to future change agents
In: National civic review: promoting civic engagement and effective local governance for more than 100 years, Band 86, Heft 3, S. 245-249
ISSN: 1542-7811
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In: National civic review: promoting civic engagement and effective local governance for more than 100 years, Band 86, Heft 3, S. 245-249
ISSN: 1542-7811
In: Rand Report, MR-875-OSD
World Affairs Online
Every human possesses virtually infallible forms of identification. Known as biometrics, examples include fingerprints. The US Army has undertaken an assessment of how it can use biometrics to improve security, efficiency and convenience. This report examines the sociocultural concerns that arise
In: Rand Report, MR-413-OSD
World Affairs Online
SSRN
In: Research report RR-1727-OSD
In: Journal of survey statistics and methodology: JSSAM, Band 12, Heft 3, S. 624-650
ISSN: 2325-0992
Abstract
Patient experience surveys are vital to evaluating healthcare provider performance. However, declining response rates over time and questions about whether responses reflect the perspectives of all patients under care have raised concerns. One proposed approach to address these concerns is web-based survey administration, a mode that has not been studied in the hospice setting. We tested a sequential web–mail mode for administering a care experience survey in this unique setting, where family caregivers respond after the patient dies. Sampled caregivers of 15,515 patients who died March–August 2021 while receiving care from 56 hospices across the US were randomized to one of four survey modes: mail-only, telephone-only, mail–telephone (mail with telephone follow-up), or web–mail (email invitation to a web survey with mail follow-up). Email addresses were available for 31.3 percent of sampled eligible caregivers.
Relative to mail-only (estimated response rate = 35.1 percent), response rates were significantly higher for web–mail (39.7 percent) and mail–telephone (45.3 percent) and significantly lower for telephone-only (31.5 percent). The web–mail response rate was similar to the mail-only response rate among caregivers without email addresses (35.2 versus 34.3 percent), but substantially higher among caregivers with email addresses (49.6 versus 36.7 percent). Web–mail and mail-only respondents reported similar experiences for 26 of 27 evaluative items. Among eligible sampled caregivers, several patient/caregiver characteristics differed by caregivers' email address availability, but web–mail and mail-only respondents did not differ on any characteristic. A web–mail mode is feasible for surveying bereaved caregivers about care experiences, producing substantially higher response rates than single-mode approaches, with increasing benefits for hospices with higher proportions of caregivers with email addresses. Findings may be applicable to surveys of other sensitive topics and to populations that prefer asynchronous survey modes.
In: National civic review: publ. by the National Municipal League, Band 86, Heft 3, S. 193-202
ISSN: 0027-9013
"As the Army reduces its end strength, the number of soldiers leaving the Regular Army has increased, raising concerns about unemployment and other transition problems for these veterans. To help improve the Army's transition assistance process, the authors of this report administered civilian occupation surveys to soldiers in selected Army military occupational specialties (MOSs) to assess the level and importance of the knowledge, skills, and abilities (KSAs) needed in these MOSs and to develop better crosswalks between military and civilian occupations. The authors also identified and separately analyzed survey questions associated with soft skills, such as leadership, teamwork, and attention to detail, to assist soldiers with translating their Army experience for civilian employers. The occupation surveys generated a rich database that was used to characterize the KSAs needed by Army soldiers to perform their MOSs, as well as other occupation attributes, such as work activities, work context, and work style. Furthermore, the crosswalks generated from the survey responses identified both a broader range of military-civilian occupation matches and higher-quality matches than existing crosswalks. Based on these results, we recommend that the Army communicate information about these job matches to both soldiers and potential employers and that it expand use of the occupation surveys to develop crosswalks for additional MOSs"--Publisher's description