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AbstractThis paper presents a model of the effects of sexual orientation disclosure based on a review of the trust and disclosure literature in the workplace. This model suggests that, when leaders choose to come out, claiming LGB identity versus downplaying it leads to subordinate trust in the leader (FTL). This trust, in turn, influences positive outcomes such as job performance, job satisfaction, and organizational citizenship behaviours (OCB). Trust also moderates the influence of follower attributes and contextual factors on these positive outcomes. I offer a number of propositions for future research in this area. Copyright © 2017 ASAC. Published by John Wiley & Sons, Ltd.

PurposeThe purpose of this paper is to explore the ways in which Canadian lesbians and gay men manage their non‐hegemonic identities in organizations, given the relative paucity of qualitative data in the area, the importance of work as a site for identity projects in the contemporary west and growing pressure on employers to attend to sexual orientation as part of diversity management initiatives.Design/methodology/approachData were gathered through 16 semi‐structured interviews with lesbian and gay workers from three Canadian cities.FindingsThe data emphasize the importance of organizational environments in which queer people feel able to integrate their identity at work with their identity in the rest of their lives. Role models were identified as especially important in this regard, particularly for women who talked of the organizational "double jeopardy" of being female and a lesbian.Research limitations/implicationsAlthough the data reported here are not generalizable, it is worrying that they echo many earlier studies on the negative aspects of lesbian and gay workplace experience. One key implication is that those employees who conform most closely to what Butler calls the heterosexual matrix are less likely to experience problems related to their sexual orientation.Originality/valueThis paper indicates several themes which are not extensively travelled in the existing literature, including the suggestion that coming out to colleagues is easier if one is in a long‐term relationship, as well as a sense that having to negotiate such disclosure simultaneously enhances work‐related interpersonal skills.