Acting and Reacting: Work/Life Accommodation and Blue-Collar Workers
In: International journal of business communication: IJBC ; a publication of the Association of Business Communication, Band 53, Heft 3, S. 306-325
ISSN: 2329-4892
The authors examined blue-collar employees' experiences with work/life. More specifically, the strategies used by skilled and unskilled employees when making work/life accommodation requests are uncovered and detailed. Using qualitative methods, the authors found that blue-collar employees use both proactive (circumvention, relating, factual appeals, and honesty) and reactive (ultimatums and other-focused appeals) strategies when seeking work/life accommodations. These strategies are discussed as well as practical and theoretical implications.