Aufsatz(elektronisch)#11. Dezember 1994
People Empowerment
In: Logistics information management, Band 7, Heft 6, S. 28-31
ISSN: 1758-7948
Describes the launch by the Hays Distribution Service of a programme
aimed at becoming an empowered organization. The company′s objectives
were redefined, the role of each team was clarified and the structure
was reviewed. The five current areas of development are: customer
interface; changing managers′ roles; improving communication; improving
information flows; and training. Concludes with two case examples of how
this programme has worked out in practice.