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Working paper
Advancing Consumer Behavior: The Role of Artificial Intelligence Technologies and Knowledge Sharing
In: IEEE transactions on engineering management: EM ; a publication of the IEEE Engineering Management Society, Band 71, S. 13227-13239
Beyond contact-tracing: The public value of eHealth application in a pandemic
This study adopts a public value perspective to examine the eHealth services deployed by national and regional governments to contain the coronavirus (Covid-19) pandemic, including symptoms checkers, information portals and contact-tracing applications. We analyse 50 cases of eHealth applications adopted in 25 European Economic Area (EEA) and outline how these systems and technologies map against four dimensions of public value: user orientation, participation, legality and equity. Our findings reveal that the public value of the eHealth applications adopted in the context of the current pandemic is affected by both endogenous and exogenous factors that undermine their ability to improve the quality of healthcare services and social wellbeing. We conclude by suggesting areas for further research to address such factors and the trade-offs emerging between different dimensions of public value.
BASE
Digital contact-tracing and pandemics: Institutional and technological preparedness in Africa
Several countries in Africa have either deployed or considering using digital contact-tracing (DCT) as part of their Covid-19 containment strategy, amidst calls for the use of technology to improve the efficiency of traditional contact-tracing. We discuss some of the complexities entailed in using DCT in Africa. Adopting a socio-technical perspective, we argue that if DCT design and deployment are not well thought out, it can lead to unintended consequences, particularly in a continent like Africa with disproportionate levels of digital divides and other structural inequalities. We suggest that any adoption of DCT by African countries must take account of their compatibility with local resources, values, social structure, and domestic political factors. Accordingly, we propose a process of translation whereby DCT adaptation is made to accommodate the unique institutional and technological characteristics of African countries by leveraging local practices learned from previous pandemics like Ebola to develop a blended epidemiological approach to (digital) contact-tracing.
BASE
The Role of Knowledge Gatekeepers and Knowledge Absorptive Capacity in Smes' Internationalisation: Insights from Nigeria
In: IBR-D-23-01074
SSRN
Sustainable Supply Chain Finance and Supply Networks: The Role of Artificial Intelligence
In: IEEE transactions on engineering management: EM ; a publication of the IEEE Engineering Management Society, Band 71, S. 13296-13311
SSRN
Beyond contact-tracing: The public value of eHealth application in a pandemic
In: Government information quarterly: an international journal of policies, resources, services and practices, Band 38, Heft 3, S. 101581
ISSN: 0740-624X
Beyond contact-tracing: The public value of eHealth application in a pandemic
This study adopts a public value perspective to examine the eHealth services deployed by national and regional governments to contain the coronavirus (Covid-19) pandemic, including symptoms checkers, information portals and contact-tracing applications. We analyse 50 cases of eHealth applications adopted in 25 European Economic Area (EEA) and outline how these systems and technologies map against four dimensions of public value: user orientation, participation, legality and equity. Our findings reveal that the public value of the eHealth applications adopted in the context of the current pandemic is affected by both endogenous and exogenous factors that undermine their ability to improve the quality of healthcare services and social wellbeing. We conclude by suggesting areas for further research to address such factors and the trade-offs emerging between different dimensions of public value.
BASE
Digital contact-tracing and pandemics: institutional and technological preparedness in Africa
In: World development: the multi-disciplinary international journal devoted to the study and promotion of world development, Band 136, S. 1-4
World Affairs Online
SSRN
Working paper
SSRN
Working paper
Bridging the digital divide in Africa via universal service funds: an institutional theory perspective
In: Information, technology & people, Band 36, Heft 8, S. 126-154
ISSN: 1758-5813
PurposeThe purpose of this paper is to provide evidence-based policy recommendations for improving the implementation of universal service funds (USF) with a view to closing the digital divide in Africa.Design/methodology/approachThe paper adopts a qualitative approach that draws examples from various African countries supported by 25 interviews from key stakeholders with hands-on experience and roles that shape telecommunications policy in Africa and other developing countries.FindingsThe study's findings point out that institutional voids which characterize several African countries inhibit the effectiveness of USF in African countries. The authors identify several institutional and organisational factors and explain how they negatively affect the performance of USF. The authors find that in order to overcome these obstacles, there is a need for a clear redefinition of Universal Access and Service (UAS) policies, restructuring the governance of USF, encouraging cross-sectoral collaborations, and bottom-up initiatives to bridge the digital divide in African countries.Originality/valueThe paper contributes to the underexplored USF literature by shedding light on the role of institutional factors in determining the success of USF. The paper thus complements and provides a different perspective on promoting digital inclusion in Africa from the viewpoint of institutional voids, bringing new insights into the existing literature on how to deal with an intractable area of UAS policy and the wider digital divide debate in developing countries.