Suchergebnisse

Governments around the world are using e-government to improve their modes of governance and the delivery of public services to citizens. Similarly, almost all countries are assessed and ranked by international organizations (such as the United Nations) on their level of e-government development. This paper examines Nigeria's e-government development rankings in light of the government's efforts to develop the country's infrastructure and human capital. While Nigeria is one of the richest country in Africa and has the one of the fastest growing ICT market in the continent, it is ranked low in Africa and globally in terms of e-government provision of public services to its citizens. The analysis suggests that more efforts should be made by the government to address the barriers to effective deployment of e-government initiatives in Nigeria.

As a part of the third-sector, non-governmental organizations (NGOs) are faced with issues of trust and accountability. Questions are increasingly being raised about how to make NGOs more accountable for the funds they receive and how to enhance their effectiveness and performance. This article examines the issues of trust and credibility of NGOs. The article identifies a number of factors that would help improve NGOs' credibility, effectiveness and performance. Implications for third-sector organizations are discussed.

This book is the first of its kind about healthcare reform efforts in Kazakhstan since its independence within the context of the public sector reform movement. The book provides a brief background of Kazakhstan and its Soviet legacy and the country's efforts to modernize the health system, before creating an overview of the existing system, the reforms since independence, and the future of healthcare in Kazakhstan. This book will be of interest to policymakers, analysts, and development economists. Francis E. Amagoh is a professor of public policy and administration at KIMEP University in Kazakhstan. He obtained his PhD from Virginia Commonwealth University, USA.

PurposeThis paper aims to investigate public sector reform (PSR) initiatives in Kazakhstan, and how such reform efforts have helped the government to be more responsive to the needs and demands of the citizens.Design/methodology/approachThe paper examined four key PSR initiatives: decentralization, Civil Service reform, e‐governance, and civil society in improving governance in post‐Soviet Kazakhstan.FindingsIn light of Kazakhstan government's efforts to reform the public sector, the study finds that substantial progress has been made in improving its service delivery systems and enhancing good governance.Research limitations/implicationsThe study is an investigation of four out of several PSR initiatives aimed at improving good governance.Originality/valueThe study provides insights into how aspects of PSR can be fundamentally useful in promoting good governance.