Suchergebnisse

PurposeAn organization's competitive advantage can be strengthened if they are able to identify highly creative individuals. In fact, organizational success in the 21st century may depend upon a firm's ability to identify highly creative individuals who are able to develop novel and useful ideas, which are the outcome of creativity. The authors posit that Information Technology (IT) plays a significant role in creativity.Design/methodology/approachApplying the componential view of creativity, the authors propose the theoretically-derived concept of Individual IT Creativity (IITC). Utilizing a 5-phase methodology, the authors provide a theoretically-derived and rigorously-validated measure of IITC.FindingsThis study demonstrates that IITC is manifested in individuals who (1) possess IT expertise; (2) are motivated by IT tasks and (3) exhibit IT creativity-relevant processes. The authors then develop a scale to measure IITC and examine IITC within a broader nomological network.Originality/valueThis study facilitates the investigation of new streams of research into IITC, including new possible outcomes in addition to IT acceptance.

The aim of this paper is to provide an analysis on the relationship between InformationTechnology (IT) usage, CRM and performance of bank (state bank group) in Bhubaneswar,Odisha, India. Most of the banks in INDIA are geared for comprehensive banking solutionswith extensive branch networks. Empirical data collection was done in the year 2012 andanalyzed with the theoretical data. A sample of 18 branches was selected using the nonprobabilitysampling technique. Perceptions of branch managers, staff members andcustomers were collected using a survey method. All 18 branches selected are of anequivalent grade according to the grading set by the bank. Three different types ofquestionnaires were designed for branch managers, branch staff and customers. Bothstructured and semi structured questions were included in the questionnaires with 7 pointlikert scale. Using bivariate correlation and linear regression, data analysis was done. Thelinear relationship between variables was measured by using Pearson's correlation coefficient.The analysis suggested that IT usage has a positive linear relationship with financialperformance and quality performance of bank branches. Bank performance was found to havea correlation with factors such as staff attitude towards IT usage, IT literacy level of bankstaff and scope and complexity of the IT applications.

The world is going through the phase of fourth industrial revolution (4IR). It is changing the nature of work and services in various sectors. Technology is also playing an important role in Bangladesh's development. However, technology disrupts the labour market in terms of displacing workers. A number of sectors are already experiencing this phenomenon. The information technology (IT) services industry has embraced artificial intelligence (AI) more than any other sectors. Over the last few years, Bangladesh has seen tremendous growth and prosperity in IT services industry. This paper examined the 4IR's penetration and impact on the workforce in the IT services sector in Bangladesh. The study discusses some of the challenges that Bangladesh IT sector faces at present. Emerging automation and cutting-edge technology is deemed as a threat to its human counterpart, especially to the older workers in the IT sector of Bangladesh. Employees are afraid of learning about upcoming technologies—moving out of their comfort zones—that would boost their cross-skills. Moreover, employers often do not spend time and resources on re-skilling the employees. Hence, a number of coordinated efforts from the employers, the employees and the government are essential to address the challenges and disruptions posed to the prospects of the IT services sector.

Background England's National Health Service information technology (NHS IT) has been much criticised in a number of major governmental and non-governmental reports. The author was requested to write a review of NHS IT to help formulate policy. Objective To identify what had worked and should be continued and what was unhelpful and should be dropped from NHS IT. Method Iterative process of debate with a committee of experts. Results The theme areas which emerged were: the central importance of the record to serving individual patient care, and that this should be top prioritydevelopment of systems should be carried out as close as possible to the front-line clinicians who use themstandards and frameworks are useful centralised functions; whereas imposing detailed technical solutions across large geographical areas is unlikely to succeed and should be abandoned. Conclusions IT should be seen as a clinical tool in health care, developed to meet the needs of patients and front-line clinicians.