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Purpose: The study empirically analyzes the moderating role of government support policy on the relationship between entrepreneurial orientation, technology orientation and performance of small and medium enterprises (SMEs) in northeast Nigeria. Design/Methodology/Approach: The paper adopts quantitative survey method using structured questionnaires, data was collected from 240 SME owner-managers in northeast Nigeria. The data collected was analyzed using Partial Least Squares PLS-SEM. Findings: The findings of the study indicates a significant positive relationship between EO, TO and Performance of SMEs. Additionally, the outcomes of the study authenticate that government support policy moderates the relationship between EO, TO and performance of SMEs in Nigeria. Implications/Originality/Value: The study have practical implication for government, policy makers, regulators, SMEs owner-managers and other stakeholders to recognize government support as it affects SMEs performance. The study further add to the frontier of knowledge on the importance of GSPs in strengthen the relationship between the variables and SMEs performance. This is the first study that focuses on testing the moderating role of government support policy on the relationship between entrepreneurial orientation, technology orientation and SMEs performance in Nigeria.

Concern for the productivity of employees in service operations combined with the difficulty of managerial control creates a need for a definitive means of measuring output. The same principles of statistical process control that apply in the production environment can be used to assess employee performance in a variety of service applications. A one‐sided control chart that can be used to monitor service times is described. Assuming a gamma probability distribution, the parameters of the distribution from company requirements regarding an average service time and tolerable service time interval are estimated.

PUBLISHER Dr. Esra SIPAHI CHIEF EDITOR ISSN NUMBER: 2717-7130 APRIL 2020 V1 I 2 This study determined how the democratic leadership style in improving employee performance in Islamic Religious and Religious Education, Regional Office of the Ministry of Religion in the Province of South Sumatera. This research is qualitative and it is used to meet the objectives of this study. The scope of this research is in the field of Islamic Religious and Religious Education, Regional Office of the Ministry of Religion, South Sumatera Province. Based on the results of the study that the Democratic Leadership Style in Improving Employee Performance has been implemented well; open leadership has been carried out; subordinates are providing useful advice in achieving organizational goals; In making decisions, it is more focused on deliberation to reach consensus; delegation to subordinates; Leaders often go down to do coaching as well as to observe the results that have been achieved by employees.