Suchergebnisse
Filter
Format
Medientyp
Sprache
Weitere Sprachen
Jahre
14641 Ergebnisse
Sortierung:
Creating Customers
In: Public works management & policy: a journal for the American Public Works Association, Band 7, Heft 4, S. 231-234
ISSN: 1552-7549
The purpose of this article is to emphasize the importance of attracting customers. That is the first order truth of any enterprise. Leveraging technology is a key in resuscitating the transportation industry, and the public transit systems are an attractive opportunity to implement several rather low-end technologies. Indeed, the real challenges to applying technology to all modes of transportation are institutional. We can use similar existing technology to change the pricing of highway services and begin to price what were perceived as public goods as private goods.
Creating Customers
In: Public works management & policy: research and practice in infrastructure and the environment, Band 7, Heft 4, S. 231-234
ISSN: 1087-724X
Misbehaving customers
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Band 44, Heft 4, S. 273-280
ISSN: 0090-2616
Partnering with Customers
In: The journal of business & industrial marketing, Band 9, Heft 1, S. 34-40
ISSN: 2052-1189
Partnering with customers is a powerful new business approach, but
an implementation framework is required. Discusses how six corporations
collaborated in an exercise to develop partnership guidelines.
Illustrates the framework in fields ranging from high tech to consumer
products.
Keeping Customers for Life — Designing Services that Delight Customers
In: Dienstleistungen — Innovation für Wachstum und Beschäftigung, S. 26-40
SSRN
One billion customers?
In: Asian affairs, Band 16, Heft 3, S. 265-272
ISSN: 1477-1500
ATTITUDES TOWARD CUSTOMERS
In: Public opinion quarterly: journal of the American Association for Public Opinion Research, Band 25, Heft 3, S. 414-416
ISSN: 0033-362X
A recent study of personal finance companies revealed some interesting information concerning the att's of loan representatives toward prospective borrowers. One finding was the desire of loan personnel to keep borrowers waiting in a private office; another was their frequent tacit refusal to divulge certain aspects of the desired loan, eg, the exact amount to be received & the exact amount of interest to be paid. A number of commercial banks in the same cities were contacted for a similar unsecured loan. Most bank representatives offered exact information about the proceeds of the loan & interest & service charges without a specific request for it. AA.
Customers R Us
In: Business ethics: the magazine of corporate responsibility, Band 6, Heft 2, S. 14-14
ISSN: 2155-2398
Customers Services' Assessment in Banks
SSRN
Working paper