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New collaborative models of health care service delivery are contributing to quality and cost improvements, especially in treating children and families. At the same time, deficits in communication between systems sharing patients can not only lead to confusion and waste, but also to increased risk of harm.Case Management and Care Coordination offers an evidence-based framework, best practices, and clinical common sense to meet this ongoing challenge. Focusing on families of children with chronic health issues, it outlines the processes of case management and care coordination, clarifies the roles and responsibilities of team members, and models streamlined, patient-centered service delivery. This analysis cuts through much of the complexity of case management while emphasizing collaboration, flexibility, and advocacy in pursuing best outcomes for patients. And as an extra dimension of usefulness, the book is accessible to lay readers, empowering families to make informed decisions and have a more active role in their own care. Included in the coverage:Essential skills for integrated case management.Children and youth with special health care needs.Transitional care and case management settings for children and families.Case management and home visitation programs.Managed care and care coordination.Technology and care coordination.Effectively illustrating the possibilities and potential of health care reform, Case Management and Care Coordination is an essential resource for pediatricians and health care professionals, as well as for families of children with special health care needs.

"Dynamic problems require dynamic collaboration and technology. Our communities today face difficult issues—such as climate change, access to health care, and homelessness—which are tangled, complicated, and constantly evolving. Coined "wicked problems" more than 40 years ago by the University of California's professors Horst Rittel and C. West Churchman, these issues exceed the capacity of any one sector, instead demanding the kind of creative thinking, democratized engagement, and integrated action that come from government, nonprofits, businesses, and citizens working in concert. These different stakeholders, however, don't always agree on the best approach, strategy, or goals. But their commonality in driving social outcomes relies on place: where problems are happening, where people need assistance and help defining the issues. Maps combine complex and relational information that can be visualized and analyzed to deal with these issues. When used with technological developments in data analytics, visualization, connectivity, and the Internet of Things (IoT), mapping can promote effective cross-sector collaboration. Written for citizens and city leaders, Collaborative Cities: Mapping Solutions to Wicked Problems guides readers into using location intelligence to derive public value from action. Co-authors Stephen Goldsmith (former mayor of Indianapolis and deputy mayor of New York) and Kate Markin Coleman (former executive vice president for branding and strategy at the YMCA) use their combined years of experience to analyze the best civic examples of geospatial technology working across cross-sector networks. Divided into eight chapters, Collaborative Cities addresses the formation, operation, and adaptation of cross-sector collaborations, including five chapters dedicated to specific wicked problems such as public safety, homelessness, and sustainability. Starting with Collaborative Cities, government officials, nonprofit leaders, and citizens alike who are acting for social value can learn how to use a geospatial approach to improve insight, trust, and the efficacy of their combined efforts to solve wicked problems."--

Humanitarian organizations offer stability during disaster through relief operations. Identifying attributes of disaster response through collaboration at all levels increases effectiveness of operations. Past experience reveals the critical need for collaboration and coordination not only among the non-governmental, humanitarian organizations but also among the military, and private sectors. Proximity and understanding of the neighboring countries' political, social and geographic environment is the reason why military assets are usually the first ones to be deployed. However, there remain challenges in civil-military collaboration in terms of principles versus pragmatism as well as a general lack of military doctrine and training in humanitarian relief operations.

This monograph presents the results of a project entitled Improving Army Doctrine and Planning for Stability Operations. A great deal of activity has been aimed at revising the approach to the planning and implementation of Stabilization, Security, Transition, and Reconstruction (SSTR) operations. The primary emphasis of the changes is on ensuring a common U.S. strategy rather than a collection of individual departmental and agency efforts and on mobilizing and involving all available U.S. government assets in the effort. However, using a template to assess the extent of progress in building c

Shipping list no.: 2011-0297-P ; Includes bibliographical references ; pt. 1. Overview and recommendations for reform, February 25, 2010 -- pt. 2. Management and oversight, June 30, 2010 ; Mode of access: Internet.

"Serial no. 111-96." ; Shipping list no.: 2010-0349-P. ; Includes bibliographical references. ; Mode of access: Internet.

Existing field coordination processes commonly have two main outcomes: they result in mere "information sharing" and have no real coordination impact; conversely, they produce a kind of forced, "false coherence", referring to superficial changes in language and formal adherence to new frameworks, driven by the agenda of the actor with the most power and resources. Some key factors contributing to this problem; coordination processes often assume agreement among actors on strategies and don't provide opportunities for inclusive and meaningful multi-stakeholder dialogue; power asymmetries block real dialogue; funding relationships and competition limit the ability of existing coordination processes to achieve some level of common intent; groups hold different notions of the purpose of coordination in the first place, ranging widely from greater centralized control, to democratic consensus-building, to credible, reliable information exchange. However, in working "side by side" in such settings and preserving their autonomous mandates and roles, civilian and military agencies can still improve the way their efforts link up and support the bigger peace.

How to better coordinate policies and public services across public sector organizations has been a major topic of public administration research for decades. However, few attempts have been made to connect these concerns with the growing body of research on biases and blind spots in decision-making. This book makes that connection. It explores how day-to-day decision-making in public sector organizations is subject to different types of organizational attention biases that may lead to a variety of coordination problems in and between organizations, and sometimes also to major blunders and disasters. The contributions address those biases and their effects for various types of public organizations in different policy sectors and national contexts. In particular, it elaborates on blind spots, or 'not seeing the not seeing', and different forms of bureaucratic politics as theoretical explanations for seemingly irrational organizational behaviour. The book's theoretical tools and empirical insights address conditions for effective coordination and problem-solving by public bureaucracies using an organizational perspective. Tobias Bach is Associate Professor of Public Policy and Administration at the Department of Political Science, University of Oslo, Norway. Kai Wegrich is Professor of Public Administration and Public Policy at the Hertie School of Governance, Berlin, Germany.--

The public sector may be considered as a highly fragmented and at the same time enormously interconnected system. Resources are dispersed among a huge variety of actors and entities and these affect each other in many unexpected ways. This book analyses the apparently paradoxical occurrence of simultaneous fragmentation and interconnectivity within the public domain and reflects on its consequences for public governance and management. It discusses and assesses strategies to create connective capacities from different policy domains and countries and offers new insights in the complexity of public governance. About the Editors: Menno Fenger is associate professor in public administration at Erasmus University Rotterdam. He has published widely on issues of public governance and implementation, specifically in the area of social policies. Victor Bekkers is professor of public administration at Erasmus University Rotterdam and academic director of the Center for Public Innovation. He specializes in the impact of information and communication technology, including social media, on public governance. He is the author of numerous books and articles on this topic.

Shipping list no.: 2009-0212-P. ; Includes bibliographical references. ; Mode of access: Internet.

"Serial no. 110-66." ; Shipping list no.: 2009-0446-P. ; Includes bibliographical references. ; Mode of access: Internet.

In this article, the authors present a mechanism for client tracking linked to a management information system (MIS). The MIS can serve several evaluation functions: assistance to program management in enhancing services, evaluation of the dynamics of client flow through the system, and measurement of interagency coordination for the service population. The authors' aim is to demonstrate the role that such an MIS can play whenever clients must be tracked over time in open systems that depend on coordination of services. Features of the MIS are illustrated by its use in a project for pregnant and postpartum chemically dependent women.