Surveillance Capitalism in America
In: Hagley Perspectives on Business and Culture
Frontmatter -- CONTENTS -- Introduction: Surveillance Under Capitalism -- Chapter 1. Enslaved Watchmen: Surveillance and Sousveillance in Jamaica and the British Atlantic World -- Chapter 2. The Information Bazaar: Mail- Order Magazines and the Gilded Age Trade in Consumer Data -- Chapter 3. The Case of the Competing Pinkertons: Managing Reputation Through the Paperwork and Bureaucracy of Surveillance -- Chapter 4. Mystery Shoppers and Self- Monitors: Managing Emotional Labor to Improve the Corporate Image -- Chapter 5. The Watchful Gaze Behind the Welcoming Smile: Surveilling the Guest in American Hotels in the Interwar Period -- Chapter 6. Seeing Straight: Policing Sexualities in 1930s Manhattan Nightclubs -- Chapter 7. High Priority: Business's War on Drugs and the Expansion of Surveillance in the United States -- Chapter 8. Why Did Uptown Go Down in Flames? Uptown Cigarettes and the Targeted Marketing Crisis -- Chapter 9. Surveillance Capitalism Online: Cookies, Notice and Choice, and Web Privacy -- Afterword -- NOTES -- CONTRIBUTORS -- INDEX -- ACKNOWLEDGMENTS