Contacting a public official: Concept and measurement in cross‐national surveys, 1960s–2010s
In: Social science quarterly, Band 103, Heft 4, S. 810-819
ISSN: 1540-6237
AbstractBackgroundIn the digital age, contacting a public official is a direct, low‐cost means of influence, but most cross‐national surveys ignore it.ObjectiveWe go in‐depth on "contact" to define it, present how it has appeared in major cross‐national surveys since the 1960s, and how survey respondents might understand it today. We then explore its popularity and determinants in Europe across time.MethodsWe use the Survey Data Recycling project's Cotton File and the European Social Survey (ESS) 2002 and 2018.ResultsOf nine major international survey projects that have this item, only ESS regularly includes it. Across Europe, the popularity of contact did not change much, and the factors that associate with generalized contact in 2002 are the same as in 2018.ConclusionData producers should test the meaning of contact among respondents and differentiate between generalized and particularized forms.