Suchergebnisse

For more than a century the industrial sector was center stage for safety and health struggles. While industrial issues are still vital, the scope of conflict has broadened to include white‐collar and service occupations, which now constitute the overwhelming majority of American workers. In many workplaces, the air quality may be as poor as–or worse than–it is outdoors. Unions are becoming increasingly aware of such issues, and the Health and Safety Committee of the Professional Staff Congress of the City University of New York is taking an innovative approach to the problem with its "Got Air?" campaign.

Problems with the use of office computer systems may often be traced back to the designers' narrow view or understanding of off ice work. Neither office work nor design of office systems should be done solely according to formulas. Precedent and comparison play just as important a role. Accordingly, we do not present a set of guidelines for design but five pieces, or exercises, which stimulate seeing the design issues differently. We use metaphors to interpret computer use. Using the dichotomous ideas of description and interpretation, similarity and difference, planned action and situated action, group discussion and individual problem‐solving, and authoritative knowledge and shared knowledge, we hope to set in motion a dialectical reframing process.