This document presents the Italian results of a qualitative study undertaken as part of the SMART project – "Scalable Measures for Automated Recognition Technologies" (SMART; G.A. 261727). The analysis and results are based on a set of three focus group discussions comprising of 21 participants, which were held in order to examine the beliefs and attitudes of citizens towards smart surveillance and privacy. The focus group discussions were conducted in line with a discussion guide mainly consisting of different scenarios aimed at stimulating a discussion amongst the participants. While some scenarios dealt with surveillance in everyday contexts likely to be encountered by research participants, other scenarios were hypothetical in nature and their aim was to elicit the feelings, beliefs and attitudes of the participants in relation to dataveillance, the massive integration of data from different sources and the "security versus privacy trade-off". ; Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013). ; peer-reviewed
This document presents the results for Slovakia within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Slovakia for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014, face to face interviews were carried out during the same period. The Slovakian quota sample is based on the responses from 200 individuals (total sample: 352 respondents) who indicated Slovakia as their country of residence in the online survey or were administered the questionnaire face to face., the Slovakian respondents indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents feel more unhappy than happy with the different types of surveillance, and they feel most unhappy about surveillance taking place without them knowing about it. At the same time, the majority of Slovakian respondents feel insecure in the presence of surveillance whilst only in a small minority surveillance produces feelings of security, but there is only a weak link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. However, analyses also indicate that increasing citizens' belief in the effectiveness of laws regarding the protection of personal data gathered via surveillance may make reduce citizens' feelings of insecurity more than only increasing the effectiveness of surveillance measures. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for Slovenia within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Slovenia for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between December 2013 and February 2014. The Slovenian sample is based on the responses from 200 individuals who indicated Slovenia as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Slovenian respondents felt more insecure than secure in the presence of surveillance, and they indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents also feel more unhappy than happy with the different types of surveillance investigated, and they feel most unhappy about surveillance taking place without them knowing about it. Analyses also indicate that whilst feeling happy or unhappy with surveillance is only weakly related to feeling more secure or insecure in the presence of surveillance, an increased belief in the effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for Austria within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Austria for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between January and March 2014. The sample is based on the responses from 135 individuals who indicated Austria as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Austrian respondents overall felt more insecure than secure in the presence of surveillance, and they indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents also feel more unhappy than happy with the different types of surveillance investigated, and they feel also unhappy about surveillance taking place without them knowing about it. Additionally, there is a link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. However, analyses also indicate that increasing the perceived effectiveness of surveillance measures and, in particular, increasing the perceived effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for the Czech Republic within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in the Czech Republic for age and gender (based on Eurostat data of 12/2012). Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between January and March 2014. The Czech sample is based on the responses from 200 individuals who indicated the Czech Republic as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Czech respondents indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. At the same time, it depends on the specific type of surveillance measure whether respondents feel more unhappy or happy with it. But despite the respondents' general perception of surveillance measures being useful, surveillance measures currently reduce feelings of insecurity in less than 1 in 5 people, whereas in 1 out of 3 respondents the presence of surveillance produces feelings of insecurity. Analyses also indicate that the Czech respondents' feeling happy or unhappy with surveillance is only weakly to moderately related to feeling more secure or insecure in the presence of surveillance, and that neither an increased belief in the general effectiveness of surveillance nor in the effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for Bulgaria within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Bulgaria for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between December 2013 and January 2014. The sample is based on the responses from 200 individuals who indicated Bulgaria as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Bulgarian respondents indicated overall a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. The majority of respondents feel more unhappy than happy with the different types of surveillance (except CCTV), and they feel also unhappy about surveillance taking place without them knowing about it, but there is only a weak link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. At the same time, and despite the respondents' general perception of surveillance measures being useful, surveillance measures currently appear not to reduce their feelings of insecurity. Although analyses also indicate that increasing the perceived effectiveness of CCTV may increase citizens' feelings of security in the presence of surveillance to a certain extent, increasing the perceived effectiveness of the other measures of surveillance may not have the same effect. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for Romania within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Romania for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between December 2013 and March 2014. The sample is based on the responses from 200 individuals who indicated Romania as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Romanian respondents indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents feel more happy than unhappy with the different types of surveillance (except surveillance using databases containing personal information), but they feel more unhappy than happy about surveillance taking place without them knowing about it. Additionally, there is no link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. Romanian respondents appear to have two distinct, and very different, reactions to surveillance. Some people feel secure in the presence of surveillance, but in others surveillance produces feelings of insecurity. However, analyses also indicate that increasing citizens' belief in the effectiveness of laws regarding the protection of personal data gathered via surveillance may make reduce citizens' feelings of insecurity more than only increasing the effectiveness of surveillance measures. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the UK results of a qualitative study undertaken as part of the SMART project – "Scalable Measures for Automated Recognition Technologies" (SMART; G.A. 261727). The analysis and results are based on a set of 3 focus group discussions comprising of 23 participants from different age groups, which were held in order to examine the awareness, understanding, beliefs and attitudes of citizens towards smart surveillance and privacy. The focus group discussions were conducted in line with a discussion guide consisting of different scenarios aimed at stimulating a discussion among participants. While some scenarios dealt with surveillance in everyday contexts likely to be encountered by the participants, other scenarios were hypothetical in nature and their aim was to elicit the participants' feelings, beliefs and attitudes in relation to dataveillance, the massive integration of data from different sources and the "security versus privacy" trade-off. ; Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013). ; peer-reviewed
This document presents the Slovakian results of a qualitative study undertaken as part of the SMART project – "Scalable Measures for Automated Recognition Technologies" (SMART; G.A. 261727). The analysis and results are based on a set of three focus group discussions comprising of 33 participants, which were held in order to examine the beliefs and attitudes of citizens towards smart surveillance and privacy. The focus group discussions were conducted in line with a discussion guide mainly consisting of different scenarios aimed at stimulating a discussion amongst the participants. While some scenarios dealt with surveillance in everyday contexts likely to be encountered by research participants, other scenarios were hypothetical in nature and their aim was to elicit the feelings, beliefs and attitudes of the participants in relation to dataveillance, the massive integration of data from different sources and the "security versus privacy trade-off". ; Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013). ; peer-reviewed
This document presents the German results of a qualitative study undertaken as part of the SMART project – "Scalable Measures for Automated Recognition Technologies" (SMART; G.A. 261727). The analysis and results are based on a set of three focus group discussions comprising of 22 participants, which were held in order to examine the beliefs and attitudes of citizens towards smart surveillance and privacy. The focus group discussions were conducted in line with a discussion guide mainly consisting of different scenarios aimed at stimulating a discussion amongst the participants. While some scenarios dealt with surveillance in everyday contexts likely to be encountered by research participants, other scenarios were hypothetical in nature and their aim was to elicit the feelings, beliefs and attitudes of the participants in relation to dataveillance, the massive integration of data from different sources, and the "security versus privacy trade-off". ; Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013). ; peer-reviewed
This document presents the Austrian results of a qualitative study undertaken as part of the SMART project - "Scalable Measures for Automated Recognition Technologies" (SMART; G.A. 261727). The analysis and results are based on a set of 3 focus group discussions comprising of 19 participants from different age groups, which were held in order to examine the awareness, understanding, beliefs and attitudes of ctitizens towards smart surveillance and privacy. The focus group discussions were conducted in line with a discussion guide consisting of different scenarios aimed at stimulating a discussion among participants. While some scenarios dealt with surveillance in everyday contexts likely to be encountered by the participants, other scenarios were hypothetical in nature and their aim was to elicit the participants' feelings, beliefs and attitudes in relation to dataveillance, the massive integration of data from different sources, and the "security versus privacy" trade-off. ; Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013). ; peer-reviewed
AbstractThis study investigates how citizens perceive the role of mobile phone apps specifically designed for disaster communication, and how these perceptions may differ from perceived roles and functions of social media in disaster‐related tasks/situations. Focusing on trust in authorities and technology use, results suggest that social media use not only fosters trust via shared narratives and collective sense‐making but may also improve trust relationships through local authorities assuming the function of a trustworthy information provider. In disaster apps usage, trust between citizens and authorities is generated through perceptions of shared responsibility rather than shared narratives. Apps were seen as mechanisms that reveal authorities' general willingness to share control, which may help overcome citizens' perceptions that they are distrusted by authorities.
This document presents the results for the Netherlands within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in the Netherlands for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between November 2013 and January 2014. The Dutch sample is based on the responses from 350 individuals who indicated the Netherlands as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Dutch respondents indicated a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. Further, the majority of respondents feel more unhappy than happy with the different types of surveillance (except CCTV), and they feel also unhappy about surveillance taking place without them knowing about it. Additionally, there is a link between feeling happy, or unhappy, about surveillance and feeling secure or insecure through the presence of surveillance. A large number of Dutch respondents appear to have two distinct, and very different, reactions to surveillance. Some people feel secure in the presence of surveillance, but in others surveillance produces feelings of insecurity. However, analyses also indicate that increasing the perceived effectiveness of surveillance measures and increasing the perceived effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed
This document presents the results for Italy within the framework of a larger study undertaken as part of the RESPECT project – "Rules, Expectations and Security through Privacy-enhanced Convenient Technologies" (RESPECT; G.A. 285582) – which was co-financed by the European Commission within the Seventh Framework Programme (2007-2013). Analyses are based on a survey regarding the perceptions, feelings, attitudes and behaviours of citizens towards surveillance for the purpose of fighting crime, carried out amongst a quota sample that is representative of the population in Italy for age and gender. Responses were gathered, predominantly, through an online survey supplemented by a number of questionnaires administered in face to face interviews, in order to fulfil the quota and also reach those citizens who do not use the internet. The questionnaire consisted of 50 questions and was available online in all languages of the European Union between November 2013 and March 2014. The face to face interviews were carried out between January and March 2014. The sample is based on the responses from 200 individuals who indicated Italy as their country of residence in the online survey or were administered the questionnaire face to face. As a result, the Italian respondents indicated overall a strongly felt lack of trust in the protection of, and control over, personal information gathered via surveillance. At the same time, it depends on the specific type of surveillance measure whether respondents feel more unhappy or happy with it. But despite the respondents' general perception of surveillance measures being useful, surveillance measures currently reduce feelings of insecurity in less than 1 in 4 people, whereas in 1 out of 3 respondents the presence of surveillance produces feelings of insecurity. Analyses also indicate that whilst feeling happy or unhappy with surveillance is only weakly related to feeling more secure or insecure in the presence of surveillance, an increased belief in the effectiveness of laws regarding the protection of personal data gathered via surveillance may make citizens feel more secure. More research is needed to disentangle the relationships and effects between surveillance measures, feelings of security or insecurity, and citizens' general quality of life feelings. ; This project has received funding from the European Union's Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582. ; peer-reviewed