Regulation of urban water services: an overview

Cover -- Copyright -- Contents -- Foreword -- Summary of the contributions -- Chapter 1: The need for the regulation of water services key factors involved -- 1.1 The Need for Regulation in the Water Sector -- 1.2 Singularities of Urban Water Services -- 1.3 Service Levels -- 1.4 Technical Regulation and Economic Regulation -- 1.4.1 Protecting the interests of users in terms of obligations of a public service -- 1.4.2 Promoting efficiency and innovation -- 1.4.3 Ensuring stability, sustainability and solidity of water and sanitation services