Nordic eHealth Benchmarking

Abstract

Intro -- Contents -- List of Figures -- List of tables -- Preface -- Abstract -- Introduction -- Materials and methods -- Methods to create a prioritized list of variables -- Methods to extract and compare data for availability, usability and experienced benefits -- Methods to harvest log data -- Methods to analyse log data results -- Notes on compatibility of the common eHealth measures -- Differences in data collection methods -- Differences in foci of monitored functionalities -- 1. Benchmarking of HIE functionalities -- 1.1 Detailed clinical notes -- 1.2 Patient summaries -- 1.3 Laboratory test results -- 1.4 Imaging results -- 1.5 Immunisation data -- 1.6 List of patient's prescriptions -- 1.7 Sending electronic prescriptions for dispensing from any pharmacy -- 1.8 Active list of patients current medication -- 2. Benchmarking of Patient Portal functionalities -- 2.1 Patient's viewing of own medication data -- 2.2 Electronic medication renewal -- 2.3 Electronic appointment booking -- 2.4 Patient-produced measurement data -- 2.5 Asynchronous communication between patients and professionals -- 2.6 Additional Patient Portal indicators -- 3. Benchmarking HIS usability and experienced benefits -- 3.1 Overall satisfaction -- 3.2 Satisfaction with system reliability -- 3.3 Experienced response time/responsiveness -- 3.4 Experienced error recovery -- 3.5 Experienced ease of learning -- 3.6 Potential for saved time with ideal system functionality -- 3.7 System integration -- 3.8 Experienced impact to care process and outcomes -- 4. Generic (administrative) indicators -- 4.1 Availability of Common information structures -- 4.2 Data Security and Consent management -- 4.3 ICT Costs: Proportion of ICT-costs of the total budget in public organisations -- 5. Discussion and conclusions -- 5.1 Summary of the results -- 5.2 Limitations of the results.