The drivers of institutional trust and distrust: exploring components of trustworthiness

Abstract

CHAPTER ONE: Introduction -- Focus and Objective of This Report -- What Is Institutional Trust? -- The State of Institutional Trust: A Snapshot -- Should We Be Concerned About the Decline in Institutional Trust -- Organization of this Report -- CHAPTER TWO: What Does the Literature Tell Us About Trust in Institutions? -- Trends in Institutional Trust -- Factors That Influence Trust in Institutions -- Strengths and Weaknesses in Existing Literature -- How Is This Research Different? -- CHAPTER THREE: Methodology and Data -- Survey of Institutional Trust -- Measuring Trust -- Measuring Components of Trustworthiness -- Empirical Analyses -- CHAPTER FOUR: Congress -- Levels of Trust -- Individual Characteristics and Levels of Trust: Who Trusts Congress? -- Institutional Components of Trustworthiness: Why Do People Trust Congress? -- The Role of Individual Characteristics in Assessing Trust in Congress: Do the Reported Drivers of Trust Differ Among Groups? -- Is Distrust in Congress Distinct? -- Chapter Summary -- CHAPTER FIVE: Media Institutions -- Levels of Trust -- Individual Characteristics and Levels of Trust: Who Trusts Media? -- Institutional Components of Trustworthiness: Why Do People Trust the Media? -- The Role of Differences in Individual Characteristics in Assessing Trust in the Media: Do the Drivers of Trust Differ Among Groups? -- Is Distrust in Media Distinct? -- Chapter Summary -- CHAPTER SIX: The Military -- Levels of Trust -- Individual Characteristics and Levels of Trust: Who Trusts the Military? -- Institutional Components of Trustworthiness: Why Do People Trust the Military? -- The Role of Differences in Individual Characteristics in Assessing Trust in the Military: Do the Drivers of Trust Differ Among Groups? -- Is Distrust in the Military Distinct? -- Chapter Summary -- CHAPTER SEVEN: Conclusions and Recommendations for Future Research -- Key Findings -- Limitations and Future Research -- APPENDIX A. Full Regression Results -- APPENDIX B. Methodology -- APPENDIX C. Survey -- APPENDIX D. Graphs and Figures: Trust in Media and Trust in Military