Telecom Tensions: Internet Service Providers and Public Policy in Canada

Abstract

Today's internet service providers mediate communication, control data flow, and influence everyday online interactions. In other words, they have become ideal agents of public policy and instruments of governance. In Telecom Tensions Mike Zajko considers the tensions inherent to this role - between private profits and the public good, competition and cooperation, neutrality and discrimination, surveillance and security - and asks what consequences arise from them.