Enterprise Applications Led Resource Capabilities in Public Sector and Government in India: Key Insight into ICT for Development

In: International journal of information communication technologies and human development: IJICTHD ; an official publication of the Information Resources Management Association, Band 6, Heft 1, S. 1-17

Abstract

Resource Based View (RBV) forms an important theoretical base for several IS researches. RBV theory and related IS researches provide several categories and types (typology) of resource capabilities that create and enhance the sustained competitive advantage (SCA) of firms. While the resource capabilities that are enabled by enterprise applications (EA) will closely mirror the ones provided by IS researches on this topic, a specific study of such capabilities in the context of enterprise applications in public sector and government is attempted in this study. This will improve the understanding of EA-enabled resource capabilities in general and public sector in particular. The understanding and insights can be widely applied to ICT for Development. Literature survey provides the capabilities' matrix and the resulting framework is corroborated with a study of 55 public sector and government organizations in India.