Understanding e-Government project trajectories from an actor-network perspective

In: Heeks , R & Stanforth , C 2007 , ' Understanding e-Government project trajectories from an actor-network perspective ' European Journal of Information Systems , vol 16 , no. 2 , pp. 165-177 . DOI:10.1057/palgrave.ejis.3000676

Abstract

A number of models have been offered to help explain the trajectories of e-Government projects: their frequent failures and their rarer successes. Most, though, lack a sense of the political interaction of stakeholders that is fundamental to understanding the public sector. This paper draws on actor-network theory to provide a perspective that is used to explain the trajectory of an e-Government case study. This perspective is found to provide a valuable insight into the local and global actor-networks that surround e-Government projects. The mobilisation, interaction and disintegration of these networks underpins the course of such projects, and can itself be understood in relation to network actor power: not through a static conception of power over others but through the dynamic-enacted concept of power to. As well as providing a research tool for analysis of e-Government project trajectories, the localglobal networks approach also offers insights into e-Government leadership as a process of network formation and maintenance; and into the tensions between network stabilisation and design stabilisation. © 2007 Operational Research Society Ltd. All rights reserved.