MOTIVATION AND ETHICS: CRITICAL FACTORS FOR SUSTAINABLE PUBLIC SERVICE DELIVERY IN NIGERIA

Abstract

The primary function of any government is to ensure an equitable distribution of public goods and services to its citizens. Despite the material and human resource in Nigeria, Nigerians have been short-changed by the quality of public service delivery in the country. Against this backdrop, this paper: examined the issues affecting public service delivery and demonstrated how motivation can enhance ethical behaviours among public servants. Corruption Perception Index (CPI) from year 2000 to 2016 was used to argue the position of the paper. The study discovered, among other things that certain Human Resource (HR), political and institutional factors have led to the erosion of moral conduct by public servants. While measures such as reforms and campaigns have been taken to curb political and institutional issues, limited remedial actions have been proffered to tackle that of HR. These have negatively affected public service delivery in Nigeria. Therefore, apart from putting some ethical principles in place, there is need to motivate public servants to get at their best. In addition to this, good behaviour is to be rewarded and bad behaviour is to be punished across all public services in the country, by a truly independent and incorruptible statutory body. By doing this, sanity and equitable service delivery will be achieved.