DEVELOPMENT OF NATURAL SCIENCE EDUCATION BASED ON QUALITY MANAGEMENT
In: Vestnik Kostroma State University. Series: Pedagogy. Psychology. Sociokinetics, Heft 2, S. 166-172
This article is devoted to one of the most important problems of forming a mechanism for assessing the quality of training of university graduates whose professions require deep knowledge in the field of natural sciences. The insufficient degree of research of this mechanism is discussed, which by default should include assessment of quality and reliability of educational programmes in physics, chemistry, mathematics and others. The authors of the article propose to assess the quality of natural science training on the basis of tested tools of universal quality management, traditionally applied to the evaluation of goods and services. For this purpose, the authors highlighted the distinctive features of the quality of educational services from the quality of goods and formulated the content of indicators of the quality of educational services. The article notes the defining indicators of quality for educational programmes of natural science orientation. The scientific methodology of adapted quality management plays a leading role in the development of natural science education according to the authors. The basic model is Kano model, according to which the content of quality values of natural science training is formulated. It
is concluded that the process of updating natural science educational programmes should be based on data on monitoring the requirements of employers and students themselves in the form of a set of indicators of advanced quality.